Terms of Service
Last update : 23/04/2026
1. Purpose
These Terms of Service ("Terms") govern the relationship between DIGIKETING LTD, a company incorporated under the laws of England and Wales ("Provider"), and any person or entity ("Client") using the BoostFollowers.io platform.
Placing an order implies unreserved acceptance of these Terms.
2. Description of services
The Provider supplies social media promotion services (likes, views, followers, subscribers, comments) for third-party platforms such as Instagram, TikTok, YouTube, X (formerly Twitter), Facebook, LinkedIn, Spotify, SoundCloud, Twitch and others.
3. Registration and account
Access to the Service requires account creation. The Client must be at least 18 years old and legally capable of contracting. One account per person or entity. The Client is responsible for keeping credentials confidential.
The Provider reserves the right to suspend or terminate any account in case of fraud, abuse or breach of these Terms.
4. Pricing and payment
Prices are shown in euros (€) excluding taxes. DIGIKETING LTD is not VAT-registered in the United Kingdom; no VAT is charged by the Provider.
For business Clients established within the European Union who have provided a valid intra-EU VAT number, the transaction falls under the reverse charge mechanism (Article 44 of Council Directive 2006/112/EC). The corresponding mention appears on the issued invoice.
Orders are paid exclusively by debit from the Client's prepaid balance, the funding terms of which are described in Article 5.
5. Balance and deposits
5.1 Prepaid balance principle — Every order is paid by debiting the Client's account balance. This balance is funded by prior deposits and is held in euros (€) as the internal reference, regardless of the payment currency used by the Client or the currency displayed on screen.
5.2 Funding methods — The Client may fund the balance via bank transfer (SEPA in EUR or international wire in USD) or via USDC cryptocurrency payment. Bank and wallet details are provided in the customer area at the time of deposit.
5.3 Minimum amount — The minimum deposit amount is set at €25 (or equivalent in the payment currency). This threshold may change; the amount in force is displayed when entering the deposit. The maximum amount per deposit is €10,000.
5.4 Crediting of the balance — The balance is credited only after validation by the Provider's teams. No firm deadline is guaranteed, as crediting may require checks on receipt and source of funds. The Client is notified by email as soon as the credit is effective.
5.5 Non-refundable balance — The balance constitutes an internal prepaid credit usable exclusively on the BoostFollowers.io platform for the payment of services. The amount available on a balance, whether resulting from an initial deposit, a partial order refund or loyalty bonuses, cannot under any circumstances be the subject of a refund request, in whole or in part, to the original payment method, in cash, or to any other payment method. The Client acknowledges and accepts this condition at the time of each deposit.
5.6 Non-transferable balance — The balance is strictly personal and tied to the Client's account. It may not be assigned, transferred or made available to any other account or third party, whether free of charge or for consideration. No interest is payable by the Provider on deposited amounts.
5.7 Validity period, inactivity and account closure — The balance remains usable while the account is active and shows at least one activity (login, deposit or order) every thirty-six (36) months. After a period of 3 years without any activity on the account, the remaining balance is permanently forfeited and deemed waived by the Client. Likewise, in case of account deletion at the Client's initiative ("Delete my account" feature in the personal area) or termination by the Provider for any reason whatsoever (including breach of these Terms), the remaining balance is permanently forfeited. It is the Client's responsibility, where applicable, to fully use the balance before any of these situations occur.
5.8 Balance freezing — In case of reasonable suspicion of fraud, money laundering, use of an unauthorised payment method, chargeback or breach of these Terms, the Provider reserves the right to freeze the balance temporarily or permanently, along with pending orders, for the time required for necessary verifications.
6. Orders and delivery
Orders are forwarded to technical suppliers as soon as validated. Indicative delivery time is 1 to 5 business days depending on service and quantity. No firm deadline is guaranteed; delays may arise from suppliers or target social networks.
7. Cancellation and refunds
7.1 The Client may cancel free of charge any order still in "Pending" status (not yet sent to supplier). The amount is fully credited back to the balance.
7.2 Once the order is sent to the supplier ("In progress"), it cannot be cancelled.
7.3 In case of partial delivery duly evidenced, a pro-rata partial refund is credited to the Client's balance. In accordance with Article 5.5, this refund remains an internal credit and cannot be the subject of a refund request to any payment method.
7.4 Requests must be submitted via support ticket within 7 days of the order.
8. Right of withdrawal
The Client expressly acknowledges that the Services constitute digital content provided intangibly, executed immediately upon order validation. As such, no right of withdrawal applies once execution has started.
9. Liability
9.1 Social media disclaimer — The Client acknowledges that third-party social networks (Instagram, TikTok, YouTube, etc.) have their own terms. Using external growth services may, under their rules, lead to sanctions (suspension, reduced visibility, account closure). The Client bears these risks alone. The Provider shall not be held responsible for actions of these third-party platforms.
9.2 The Provider's overall liability is limited to the amount actually paid by the Client for the relevant order.
10. Intellectual property
All content on the platform (text, graphics, logos, code) is the exclusive property of DIGIKETING LTD. Any reproduction without authorisation is prohibited.
11. Personal data
Personal data processing is detailed in the Privacy Policy.
12. Force majeure
Neither party shall be liable for failure to perform due to force majeure: supplier outages, social network unavailability, natural disasters, governmental acts, etc.
13. Governing law and jurisdiction
These Terms are governed by the law of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of London (United Kingdom).
14. Contact
For any inquiry: hello@boostfollowers.io